At Bunky, we understand that plans can change. Our cancellation policy is designed to balance fairness for both renters and property hosts. Since hosts reserve their property exclusively for confirmed bookings, last-minute cancellations may impact their income and availability.
This Cancellation Policy explains how cancellations, refunds, and charges are handled when using the Bunky platform in the Philippines.
This policy must be read together with our Terms & Conditions and Privacy Policy.
If you do not agree with any part of this Cancellation Policy, please do not proceed with booking or listing a property on Bunky.
| Cancellation Type | Time Frame | Charge | Remarks |
|---|---|---|---|
| Booking Cancellation | More than 24 hours before check-in | No Charge | Full refund (excluding platform fees, if any) |
| Booking Cancellation | Within 24 hours of check-in | Up to 100% | Subject to host cancellation policy |
You may stop using Bunky at any time. If you wish to deactivate your account, simply discontinue use of the platform or contact our support team for assistance.
Hosts are advised to complete or cancel any active bookings before account closure.
If you have questions regarding cancellations or refunds, reach us at:
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